Returns & Exchanges
We strive to ensure your beauty regimen is perfect; if you are not completely satisfied with your purchase, we accept returns of unused or lightly tested items within 30 days of delivery. Our goal is to provide a seamless experience as you discover your new favorite luxury products.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a unique Return Authorization Number.
Prepare Your Package
Carefully pack the items in their original luxury packaging to prevent damage during transit, ensuring all protective seals and applicators are included.
Affix Shipping Label
Print the prepaid boutique shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing